About Us

Every listing is vetted. Every neighborhood is one we know.

Our Story

Built on Real Stays

Welcome to Flamingo Vacay, where your luxury experience in the Riviera Maya begins. From the heart of Playa del Carmen, we offer premium apartments and studios just steps from Fifth Avenue, the best restaurants in the city and the Caribbean Sea, where comfort and style come together to make every stay memorable. Our team looks after every detail from booking to check-out, so you can simply enjoy your trip. Every home is chosen for its location and finished to a high standard, with top-notch amenities, impeccable cleanliness and high-speed WiFi throughout. That is the Flamingo Vacay promise: an unbeatable address, a beautiful place to come back to, and a team that takes care of the rest.

What's Included

Featured Services

Rooftop Pool & Sky Bar

Rooftop pool and sky bar with Caribbean views.

Rooftop Pool & Sky Bar

Included with select properties. Open all day.

Gym & Spa

Full gym and spa facilities in select buildings.

Gym & Spa

Available in select buildings. No extra charge.

Parking Lot

Covered on-site parking in select properties.

Parking Lot

Available at select properties. Book in advance.

Coworking

Quiet desks and fast WiFi in select buildings.

Coworking

Available in select buildings. Great for remote work.

What We Offer

Three Things We Get Right

Honest Listings

Honest Listings

Photos match reality. Descriptions are accurate. No surprises when you open the door.

Real guest feedback
Verified property details
Clear, accurate photos

Local Knowledge

Local Knowledge

We know which streets are quiet, which rooftops catch the breeze, and where to eat on a Tuesday.

Insider area tips
Neighborhood context
Practical recommendations

Guest Support

Guest Support

Reach us before you arrive or the moment something comes up. We respond fast and sort it out.

Fast, responsive help
Problem-solving focus
Support throughout your stay

Direct Bookings

Direct Bookings

Book straight with us, no middlemen involved. Instant confirmation and better rates every time.

No third-party platforms
Instant confirmation
Better rates, always

Personalized Service

Personalized Service

Transfers, private tours, car rentals and local recommendations, all arranged before you land.

Airport transfers
Private tours
Car rentals

Flexible Stays

Flexible Stays

From a long weekend for two to a two-week family holiday, we have the right home for it.

Romantic getaways
Family holidays
Short and long stays